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| Shipping & Returns |
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We want you to be completely satisfied with your purchase. You have the right to cancel or return any product within 30 days without giving a reason. Just phone us and we will arrange it. All we ask is that you ensure that it is in its original packing and still in new condition.
If your product is damaged, contact us on 01354 654422 as soon as you can. We want all our customers to be fully satisfied with not only our products, but our service also. If the product is damaged in any way and not fit for use, we will be happy to refund your money.
We deliver all our gardening related products to mainland UK (except highlands of Scotland). If you live in the North or West of Scotland, or off shore, please call and we are happy to quote for delivery. We are also happy to quote for international deliveries. We DO NOT delivery free to the following postcodes: IV1 - IV63, KW1 - KW14, PA20 - PA40, PA41, PA42, PA 60, PA61, PA62, PA67, PA77, PA78, KY15 - KW17, PH19 - PH40, PH60 onwards, HS postcodes and ZE postcodes. We also charge separately for deliveries to Northern Ireland. If you live in one of these areas, please contact us to check the cost of delivering the item.
Whilst we endeavour to keep our site up to date, if you would like to make specific enquiries on estimated delivery times or stock levels, please do not hesitate to call our customer service team on 01354 654422
Please also read our Terms and Conditions. This will give you full details on our returns policy and what happens should problems arise with your order. We are also more than happy to advise on the phone, so if you are still in doubt, please don’t hesitate to call our customer service team. |
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